Remote Desktop - Windows

Remote Desktop enables you to connect to your computer across the Internet from virtually any computer. Once connected, Remote Desktop gives you mouse and keyboard control over your computer while showing you everything that’s happening on the screen. With Remote Desktop, you can access your on-campus computer from anywhere.

Before you Begin

If you share this computer with someone else and they are logged on when you attempt to remote into the device, you will be notified that someone else is logged on. If you choose to log them off, they will lose all work/files they have not saved.
Students are not permitted to remotely connect to University computers unless faculty or staff have worked with ITS to provide access.

To connect to your computer, you will need to prepare.

Open File Explorer.
Right click on the This PC in the left-side pane
Select Properties.
Locate Computer Namesection and record the Full computer name by writing it down, emailing it to yourself, or making a note in your phone.
- This name should include a clarku.edu extension, for example, ITS-0012345.ad.clarku.edu
Click the Windows Icon in the bottom left of your desktop.
Search for and select Edit Power Plan.
Set the power option to Min Savings/Remote Desktop
Do not turn off your on-campus computer.

Connecting via Remote Desktop (Windows)

If off-campus, connect to VPN.
On your computer, click on the Start button.
In the Start Search bar type “Remote Desktop”
Click on the Remote Desktop icon that appears.
Click Show Options in the bottom left of the window.
Enter the computer name of your Clark computer that you recorded in Step 3 of the above section.
- This name should include a clarku.edu extension, for example, ITS-0012345.ad.clarku.edu
Enter clarku\ followed by your Clark username in the username field.
Click Connect.
You will be prompted to verify the connection; click Yes.
When prompted to log onto your remote computer, use your Clark account username and password