Remote Desktop - Macs

Remote Desktop enables you to connect to your computer across the Internet from virtually any computer. Once connected, Remote Desktop gives you mouse and keyboard control over your computer while showing you everything that’s happening on the screen. With Remote Desktop, you can access your on-campus computer from anywhere.

Before you Begin

If you share this computer with someone else and they are logged on when you attempt to remote into the device, you will be notified that someone else is logged on. If you choose to log them off, they will lose all work/files they have not saved.
Students are not permitted to remotely connect to University computers unless faculty or staff have worked with ITS to provide access.

To connect to your Windows computer, you will need to prepare.

Open File Explorer.
Right click on the This PC in the left-side pane
Select Properties.
Locate Computer Namesection and record the Full computer name by writing it down, emailing it to yourself, or making a note in your phone.
- This name should include a clarku.edu extension, for example, ITS-0012345.ad.clarku.edu
Click the Windows Icon in the bottom left of your desktop.
Search for and select Edit Power Plan.
Set the power option to Min Savings/Remote Desktop
Do not turn off your on-campus computer.

Connecting via Remote Desktop (Apple)

If off-campus, connect to VPN.
Go to the App Store
Download Microsoft Remote Desktop.
Once the app has downloaded to your Mac, launch the app.
Click Add PC.
In the option for PC name, enter the full computer name you recorded from the section above.
In the User account field, select Add User Account from the drop-down menu.
Enter your Clark email address and password, then click Add.
In the Friendly name field, add a nickname to identify the computer you are connecting to (optional but recommended)
Click Add.
In the Microsoft Remote Desktop window, you’ll see a square labeled with the friendly name you just added. Double-click on the square.
If prompted, opt to trust the connection.
A window will open, displaying the desktop of your on-campus Windows computer. You have successfully remoted into the device.
To remote into this device again, open the Microsoft Remote Desktop app on your Mac.